Refund & Returns Policy
Last Updated: 9th Sept.2025
At MyDailyPocket, your satisfaction is important to us. We want to make sure you feel confident about your subscription. Please read our Refund & Returns Policy carefully before placing an order.
1. Eligibility for Returns
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Due to the nature of nutritional supplements, we can only accept returns of unopened, unused, and sealed products.
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Returns must be initiated within 14 days of receiving your order.
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To be eligible, items must be in their original packaging and in the same condition you received them.
2. Non-Returnable Items
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Opened, used, or partially consumed boxes/sachets.
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Products purchased through third-party sellers (only orders placed directly on www.mydailypocket.com are eligible).
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Gift cards and promotional items.
3. Return Process
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Email our support team at contacts@mydailypocket.com with your order number and reason for return.
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Our team will provide return instructions and shipping details.
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You will be responsible for return shipping costs. We recommend using a trackable shipping service as we cannot guarantee receipt of returned items without proof.
4. Refunds
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Once we receive and inspect your return, we will notify you of approval or rejection.
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Approved refunds will be issued to your original payment method within 7–10 business days.
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Shipping fees are non-refundable.
5. Exchanges
We do not currently offer product exchanges. If you received a damaged or incorrect product, please contact us within 7 days of delivery at contacts@mydailypocket.com, and we will arrange a replacement at no extra cost.
6. Subscription Cancellations
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You may cancel or pause your subscription anytime through your account dashboard or by emailing us at contacts@mydailypocket.com.
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Cancellations must be made before your next billing date to avoid being charged for the following month.
7. Damaged or Defective Items
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If your order arrives damaged, defective, or incorrect, please email contacts@mydailypocket.com within 7 days of delivery with photos.
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We will arrange a replacement or full refund.
8. Contact Us
For any return or refund-related questions, please reach us at:
📧 Email: contacts@mydailypocket.com
www.mydailypocket.com